What is Exchange & Return Policy ?
Disclaimer of Payment Methods Liability
While availing any of the payment method’s offered by xopdeal.com is not responsible or takes no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to lack of authorization for any transaction’s or exceeding the preset limit mutually agreed by you and between your “Banks" or any payment issues arising out of the misuse of credit/debit cards/fraud alert:
Cancellation & Refund of order
xopdeal.com reserves the right to cancel any order without any explanation for doing so, under situation where xopdeal.com is not able to meet the requirement of the order placed or during the misuse of gift coupon. However, xopdeal.com will ensure that any communication of cancellation of an order, so cancelled, is intimated by email or through phone within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
As the products get returned & received by us, we refund your payment with in 7-10 Days.
The different refund modes available are:
1. Back to source - The amount is refunded to the payment mode that was originally used to pay for the Order. .
2. NEFT transfer - available for all Cash-on-Delivery orders. As per policy, cash refunds are not possible
(7-10)-Day Simple Return Policy
In case you want to return the product purchased online through xopdeal.com, you can do so, within the time period of 5-7 days from the date of delivery. But, do ensure that the products returned are not rendered unsealed. Below mentioned are conditions that would not be considered valid for the return of the products purchased. As the products get returned & received by us, you can either opt for cash back or a refund voucher.
Mobiles , Laptop & Accessories & Any Electronics Product:
The seal of the box must be intact. In case the seal is found void, the product will not be returned unless there is any manufacturing defect found. But, this should be done only within 3 days, from the date of delivery.
Watches & Sunglassess:
The sunglasses and watches must be returned in the original packing along with the cleaning cloth provided. The frame or glass should not have any scratch and the crystals (if any) embedded in the frame should also be intact. Please go through the Product Page for exception Warranty & Return Policy.